2/8/2012 3:16:39 PM
Very poor service! Sonya , had me on hold for over 25 min. Did not answer my questions and was a little rude.
4/5/2012 8:46:54 AM
I went to the emergency room at Arrowhead Regional and adviced that I must be seen immediately by my primary care physician Dr. Boutros. I was given an appointment six weeks from the time that I called. I was told that Dr. Boutros didn't care what the emergency doctors said, he wouldn't see me until the end of April. Chances are good that I won't be alive that long without medical intervention.
4/28/2012 1:20:20 PM
You will either get well or die before an appointment is made available.
The staff and the Doctors are uncaring and rude.
The office is dirty.
Unhappy and Disgusted Patient
6/5/2012 12:08:53 AM
The office looks like it is still in the 90's. The front office only has chairs, a few magazines, and nothing else. The rooom itself has dingy carpeting, the bed and the room really needs a makeover. Feels like the clinic is rundown and unwelcoming.
The staff are not friendly, the M.A's are like kids who take you back. Probably 18 but they look younger. One M.A didnt do the routine questions. She didnt even clean the bed, I made the doctor do it before he asked me to sit on the disgusting bed. The doctor who see's you is NOT Jason Boutros, its another physician who is asian, which they dont even care to mention when you schedule the appointment, very misleading.
After spending two hours waiting (no kidding, an hr and half waiting in THE EXAM room, not just in the waiting room) He spends only 5 min max, as a new patient, as soon as you give the symptom, he gives you a brief diagnosis and writes medication. I dont want a pill dispensing doctor who will get me addicted to medications. W
2/19/2013 12:41:18 AM
I was under the impression when making my appointment that I would be seeing Dr. Boutros. I have no idea why this Dr. was here but from other reviews I have seen, this wasn't a special one-time thing. Dr. Khai practices here part or full time.
I have been to many doctors as I have had some recurring problems over the past couple of years. This guy takes the cake in terms of rudeness, sarcasm, and lack of empathy or emotion.
I was directed by an emergency room visit to follow up with a doctor within two days. The best this office could give me was almost 3 weeks later. After arriving, I had to wait over two hours to be seen.
It is interesting to note that both Dr. Khai Do and Dr. Jason Boutros have had severe disciplinary action taken against them in the past, including 5-year probations and forced participation in ethics courses. I wish I would have known that prior to this visit.
Anyway, upon meeting with the doctor, my concerns were completely brushed aside. He indicated that sin
5/29/2013 10:57:29 AM
This place is awful and the service is worse they act like just bcuz I get insurance assistance fron the county that my health is less important than someone else's and I am waiting on test results for my heart which they should already have but they make my follow up appointment for four months from now!!! I could be dead by then!!!
10/15/2013 4:22:58 AM
4/23/2014 12:28:56 PM
This Dr's office personal are very rude, i have been trying , along with my new Dr.'s office to get my medical records and still not successful in doing so. Very poor service, i have never dealt with a Dr's office with such poor service